Cambria County Library is seeking applicants for a part-time library support staff position. This individual will assist patrons at our busy Information Desk by providing general information and computer assistance. This position is 20 hours a week and includes two evenings a week and one Saturday a month. Candidates should have strong computer skills and excellent customer service. To apply, please email resume to campub@cclsys.org.

DESCRIPTION & DETAILS

POSITION: Library Support Staff

REPORTS TO: Head of Reference

POSITION SUMMARY: Works regularly at the information desk, providing general information and computer assistance to the general public. Supports patrons and staff by following established policies and procedures of the Cambria County Library.

DUTIES:

  1. Assist patrons searching the online catalog for book titles; help patrons locate materials using the Dewey Decimal System; place holds using the Spark catalog; take interlibrary loan requests.
  2. Assist patrons with computer problems such as gaining access to an email account, opening an attachment in an email, printing documents, etc.
  3. Send faxes for the general public; troubleshoot photocopier malfunctions; help patrons scan documents.
  4. Check IDs and print guest passes for computer use; reset pin numbers; renew library cards.
  5. Place holds, check in, and check out hotspots.
  6. Use the cash register, make change, and handle credit card transactions.
  7. Answer and direct phone calls.
  8. Have an understanding of item shelving in periodical department in order to pull microfilm, newspapers, and magazines as needed. Assist with operation of microfilm machines.
  9. Shelve books in the Pennsylvania Room and shelf-read as needed.
  10. Receive, shelve, and organize collection materials.
  11. Serve patrons by helping to select and locate materials.
  12. Other duties as assigned.

QUALIFICATIONS:

  1. High School Diploma
  2. Strong computer skills, including Microsoft Office Suite
  3. Ability to serve the public in a calm and courteous manner

PHYSICAL DEMANDS:

Strength and movement requirements
  1. Considerable walking in the work area
  2. Able to sit for long periods of time
  3. Able to lift or move 30 lbs
  4. Occasional crouching (bending of the knees)
  5. Stooping (bending at the waist) and reaching
Manual /physical dexterity requirements
  1. Able to manipulate a keyboard
  2. Able to manipulate other office equipment, such as photocopier, including filing paper trays
  3. Able to manipulate mouse or other input device (ex. Barcode scanner)
  4. Able to manipulate data cables, cords, or connections

TO APPLY

To apply, please email a resume ATTN: Director to campub@cclsys.org.